In the unfortunate event that an item arrives damaged through the delivery process, please email Nana Huchy at to arrange for the item to be returned & a replacement organised. Damaged goods must be returned within 7 days & notified in writing within 24 hours of receipt.

Please choose carefully.
If you simply change your mind, we do NOT offer returns or credit notes due to change of mind.

If you wish to cancel your order, please contact Nana Huchy immediately

+61 3 9527 7336 or
Once payment for an order has been accepted, cancellation is at the discretion of Nana Huchy.

Please note, there is no exchange or refund on Sale Items.


The above Terms & Conditions are in accordance with Victorian consumer law.